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Office Closed to Walk-In Traffic

Xenia Rural Water District

Offices Closed to

Walk-in Customers

Effective March 17, 2020

 

Online Bill Payment

Visit www.xeniawater.org to use your Visa, MasterCard, Discover or American Express credit/debit card to pay online. This option incurs a $1.50 convenience fee assessed by Wells Fargo.

If paying online, please be sure to choose the correct statement you wish to pay. 

Phone

Please call (515) 676-2117, and a Customer Service Representative is available to assist you Monday-Friday from 8:00 am. to 4:30 pm.

Payment By Mail

If paying by check or money order through the mail, please send all payments with your remit slip. To avoid late fees, please mail your payment at least three-five business days before the due date specified on your bill.

Automatic Bank Draft

To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form

located in the Forms & Reports Section and drop it off in the drop box or mail it to our office, along with a voided check. 

 

Payment Drop-off Location

A 24-Hour drop box is located near the entrance to our driveway.  Payments made afterhours will be processed the next business day.  Payments are collected daily out of the drop box at 8:00 AM and posted that same day.  Please be sure to include your remit slip with your payment.

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.